Frequently Asked Questions
How do I order tickets online?
How long from placing my ORDER ONLINE can I CLAIM my RIDES?
Are there any SPECIALS?
HAPPY NAPPY COMBO** 3 adult & 3 children rides (age 3 – 7) – R220
DAY PASS – unlimited rides*** – R450
WORKING DAY PASS – unlimited rides**** – R320
* Tickets / Rides can be shared between different persons / parties
** Valid for one adult (age 15+) and 1 child (age 3-7) only
*** Valid for one adult (age 15+) and 1 child (age 3-7) only
**** Valid Weekdays excluding Public & School Holidays Please note that you pay per person, per ride. All major credit & debit cards are accepted. Riders must have a minimum height of 1,35m to ride alone, even if 8 years or older Children below age 3 are not allowed to ride All Prices include 15% VAT
Can I CATER FOR MY OWN party?
Is there a MINIMUM AGE to ride?
Can TWO PEOPLE ride on ONE SLEDGE?
Do I PAY PER PERSON or per sledge?
How long does a RIDE LAST?
Do I have to USE ALL MY RIDES on the same day?
Are you OPERATING when it is RAINING?
Are you doing REFUNDS when I have rides left?
What is the DIFFERENCE between a ‘WORKING DAY PASS’ and a ‘DAY PASS’?
Is a DAY PASS TRANSFERABLE?
Can RIDES on any ticket package option (3, 6, 12, 18) be SHARED?
Are you selling ALCOHOL?
Do I need a BOOKING or a RESERVATION in order to ride?
Check our OPERATING HOURS
Do I you have to wear a HELMET?
Do I have to WEAR a SAFETY BELT?
Do I have to WEAR closed SHOES?
Can I PAY with CREDIT- or DEBIT CARD on site?
Do I have to pay for PARKING?
Do I have to pay an ENTRANCE FEE?
Is there WIFI?
Can I buy HALAAL or KOSHER food?
What FACILITIES do you have on site?
What are your OPERATING HOURS?
9am – 6pm Weekends & Public Holidays and School Holidays
11am – 6pm Monday – Friday
Closed when Raining for Safety
Are PREGNANT woman allowed to ride?
Are DISABLED people allowed to ride?
WHEELCHAIR FRIENDLY ACCESS?
Do you operate when there is a power cut?
Yes, as we have got our own electricity.
"My experience at cool runnings has been everything except a dissapointment. Great quality service and great food. Think my group enjoyed the bar more than the rides, nevertheless the rides are epic." Paul Polli S
"What a great place, well run and excellently maintained. We had and awesome time and everyone in our group had a ball young and old. Thanks " Nicolette P
"The rides are good, where the whole family can participate. but it would be better to have more kind of rides as it becomes a bit repetitive after 2 rides. " A Rajan P
"Great , clean facilities, lots of shade in the warm days, good coffee and good quality foods. Really great place to chill on hot holidays. Free wi-fi and ablutions super clean PLUS waterwise! " K H